Privacy Policy

Personal Information we collect

 

When you visit Tristan Brooke, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse Tristan Brooke, we collect information about the individual web pages of products that you view, what websites or search terms referred you to Tristan Brooke, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information”.

 

We collect Device Information using the following:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit here.

“Log files” track actions occurring on the website and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags” and “pixels” are electronic files used to record information about how you browse the website.

 

Additionally when you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card number), email address, and phone number. We refer to this information as “Order Information”.

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

How do we use your personal information?

 

We used the Order Information that we collect generally to fulfil any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

 

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).

 

Sharing Your Personal Information

 

We share personal information with Google Analytics to help us understand how our customers use the Website – you can read more about how Google uses your information here. You can also opt out of Google Analytics here.

 

We also may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or another lawful request for information we receive, or to otherwise protect our rights.

 

Data Retention

 

When you place an order through the website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

Changes

 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

Contact Us

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at enquires@tristanbrookebridal.com